Terms and Conditions

Your use of Zhaneljewelry.com Web site constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice. Product Images We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail. Returns And Exchanges All returns must be sent back within 3 days of receipt of the item. We only accept products in their original condition. Please follow these steps to return your products 1. Contact customer service and offer the relevant information of the order.(Order number ) 2. Describe complete reasons for return. If the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged, please take photos of packaging and practicality of your product. 3. our customer service will check and agree. 4. return your items. 5. Once we receive your items we will refund your money Note: Buyers Remorse is not a valid reason for returns.